About
About ClickTheMouse Travel
ClickTheMouse is a full-service Canadian Disney travel agency. We are Platinum Earmarked by Disney, TICO-registered (#50024500), and trusted by thousands of Canadian families from coast to coast.
ClickTheMouse Travel is a Canadian travel agency that plans Disney vacations for Canadian families. Sandra Pappas Halket started it in 2014 after twelve years selling travel part time, because she saw room for an agency that did one thing very well. Today more than 60 advisors in communities across Canada plan Disney Cruise Line sailings, Walt Disney World and Disneyland stays, Aulani, Adventures by Disney and Universal Orlando trips.
Disney Cruise Line is our largest specialty. More of our clients each year are multigenerational families and repeat Disney cruisers, and about half of each year's guests have booked with us before. We know the questions Canadian families ask: how US-dollar pricing works, which Canadian-resident offers apply, how to get to Vancouver or Port Canaveral, and how to keep three generations happy on one ship.
You pay the same price Disney charges. New Disney cruise bookings also receive onboard credit from our published chart, and we keep checking for new Disney offers after you book.
Disney and Universal Florida Resident offers for Canadian snowbirds
Our registrations and designations
- Ontario registration
- TICO #50024500, ClickTheMouse Inc. Check it on the TICO public directory: https://tico.ca/search/DirectoryDetails.aspx?id=50024500
- US registrations
- Florida Seller of Travel ST42493 (ClickTheMouse Co., Orlando). California Seller of Travel 2161303-50.
- Disney
- Authorized Disney Vacation Planner. EarMarked Platinum Producer 2024, 2025, 2026. EarMarked Gold 2019 to 2023. EarMarked Performance Award 2016 to 2018.
- Universal
- U-Preferred Platinum Designated Agency 2023 to 2026
- Training
- ClickTheMouse advisors are College of Disney Knowledge graduates.
- Memberships
- IATA (Canada). CLIA (United States).
In January 2024, PAX News reported that ClickTheMouse Travel was one of the first two agencies in Canada to earn Disney EarMarked Platinum: https://www.paxnews.com/news/agency/these-two-travel-agencies-are-first-canada-achieve-platinum-status-disney
What does Platinum Authorized Disney Vacation Planner mean?
Platinum is an EarMarked Producer level Disney awards to travel agencies. It is based on with sustained Disney booking volume, certified planners (College of Disney Knowledge), and outstanding guest satisfaction. ClickTheMouse has held Platinum status for years.
Where are your offices?
ClickTheMouse has its head office in St. Catharines, Ontario, with a branch in Orlando, Florida. Our Canadian Disney specialists work with families in every province and territory by phone, email, video call, and text.
How is the agency licensed?
ClickTheMouse is fully registered: TICO #50024500, Florida ST42493, and California Seller of Travel 2161303-50. Every planner in Canada is required to hold TICO travel advisor certification. Your deposit and final payment are protected by these registrations.
What does it cost to book with ClickTheMouse?
Nothing. Disney pays our agency a commission directly, you pay exactly the same price as booking through Disney, plus you receive our free planning expertise and onboard credit from our published chart on Disney Cruise Line.
ClickTheMouse is proud to hold the Disney Earmarked Platinum Producer designation for 2024, 2025 and 2026. This distinction is reserved for top-performing Disney travel agencies with strong booking performance, certified Disney-trained vacation planners, and a proven record of guest satisfaction. Backed by hundreds of 5-star reviews, ClickTheMouse has proudly maintained Platinum status since 2024.
Awards & Recognition
A decade of Disney & Universal honours
ClickTheMouse has been recognized every year since 2016 for sustained sales performance, guest satisfaction, and Disney vacation planning expertise.
Earmarked Platinum Producer
Disney DestinationsYears awarded: 2024, 2025, 2026
Disney's EarMarked Platinum Producer designation, based on sales performance and advisor training.
Earmarked Gold
Disney DestinationsYears awarded: 2019, 2020, 2021, 2022, 2023
Earmarked Performance Award
Disney DestinationsYears awarded: 2016, 2017, 2018
U-Preferred Platinum Designated Agency
Universal Orlando ResortYears awarded: 2023, 2024, 2025, 2026
Top-tier Universal Orlando agency designation in Canada.
Frequently asked questions
- Who owns ClickTheMouse Travel?
- ClickTheMouse Travel is owned by its founder, Sandra Pappas Halket. She has worked in travel since 2002, founded ClickTheMouse in 2014, and before travel spent 13 years as a producer at MuchMusic.
- Is ClickTheMouse Travel a legitimate, licensed agency?
- Yes. ClickTheMouse Inc. is registered with the Travel Industry Council of Ontario (TICO #50024500), and the registration can be checked on the TICO public directory. The US branch holds Florida Seller of Travel ST42493 and California Seller of Travel 2161303-50.
- What Disney designation does ClickTheMouse hold?
- ClickTheMouse is an Authorized Disney Vacation Planner at the EarMarked Platinum Producer level for 2024, 2025 and 2026. PAX News reported in January 2024 that ClickTheMouse was one of the first two agencies in Canada to reach Platinum.
- Where is ClickTheMouse located?
- The head office is at 12-58 Simpson Road, St. Catharines, Ontario, with a branch in Orlando, Florida. Advisors work from communities across Canada and plan by phone, email, video call and text.
Plan with Canada's Disney specialists
Free quote, no obligation. We reply within one business day.
Get a Quote