Natalie • Disney Travel Advisor

Why I become a Disney travel agent: After my family started visiting Disneyland and Walt Disney World regularly, friends began coming to me for help with their trips. I loved sitting down with them, sharing what we had learned and helping them make plans that worked for their families. They kept asking, “Why aren’t you doing this for a living?”. Eventually, the timing worked and I jumped into doing what I loved as a job. Becoming a Disney travel advisor gave me a way to do what I was already doing for friends: take the stress out of their planning and help families enjoy their time together.

As a child, I watched Walt Disney on The Wonderful World of Disney and dreamed of visiting the parks. Years later, I took my daughters to Disneyland for the first time. They were about 5 and 3, and I remember introducing them to Mickey Mouse beforehand so they’d know who he was! Then, we were there, enjoying Mickey treats, meeting characters and watching fireworks over the castle! I remember us discussing that Disneyland really might be the happiest place on earth, next to heaven. It was much more special than I had imagined. After more than 20 years of Disney trips and cruises, it still feels like home. Walt drew on memories of his hometown to create Main Street, and walking there brings back that same joy of returning to my own hometown and happy childhood memories.

My Favourite Disney memory: On the last day of our first Walt Disney World trip, my daughters had their first makeovers at Bibbidi Bobbidi Boutique inside Cinderella Castle, with dinner at Cinderella’s Royal Table later that evening. As we walked through Fantasyland in between, my oldest said her stomach felt “all fluttery” in the best way, and I can still picture the pure joy on both their faces.

My Favourite Disney park, Ship, or Destination: It’s extremely hard to choose one favorite since I truly love all the Disney parks and ships I have experienced, but Disney Cruise Line might just edge out the others for me these days. I love the special feeling on board, relaxing in the Rainforest Room, and spending a day at Disney Lookout Cay at Lighthouse Point, especially its beautiful beach and Bahamian entertainment.

What makes my service style unique: Every family has different priorities, and I keep those in mind as I help them plan. I give honest advice about what fits their budget, where to splurge and where to save. I also understand dietary needs firsthand, including vegan and gluten-free travel. I work from home with a flexible schedule, so I can often connect with clients in the evening or on a Saturday. I am a past Disney Store Cast Member and, I saw how much people valued just walking into that special Disney feeling for a brief break from life's busyness. I want clients to feel that same personal care that I gave at the store when they bring me questions about their trips, and to know someone is thinking through the details with them from beginning to end.

I believe families are the bedrock of a healthy society, and the time they spend building relationships matters long after a vacation ends. Whether I’m planning for a couple, parents and children, or grandparents with their grown children and grandkids, I love helping them make unforgettably happy memories together. That time to laugh and grow closer can be just as special as the Disney magic around them. I feel privileged when clients trust me with their plans, and I work hard to listen to what matters to them.